Nice!

[wrag]

Got the Throttle back about 3 days ago. Thanks works great!

Hmmmm... Said the faceplate? was replaced?

Does that mean I pressed to hard and broke something in the mounting plate?

Gotta remember to not press so hard. When someone is on your 6 you can get a little excited and..........

[MichaelCHProd]

Rather than trouble shoot a number of components we like to get the sim gear back out to the Sim Player. :thumbsup:

So they replace the sub-assembly that contains the problem. Then later on when you are back lighting people up :evil: we take the sub-assembly apart and try to find exactly where the failure occured.

It does you no good if it is sitting here at the factory. :cheers:

[Revvin]

It's good to hear things like this when you hear of such horror stories with other manufacturers ;)

[MichaelCHProd]

By Gamers.... For Gamers B)

[wrag]

Well SIR I thank you and <s> :thumbsup:

[MichaelCHProd]

My pleasure brother :cheers:

[spelchek]

Man, with an attitude like this from the manufacturer, Its no wonder you have the reputation that you do.

Great stuff.. this has really cemented CH as my choice for my new controllers.. shuld be placing an order within 2 weeks.

Im really interested to see a response from you, micheal, in my post re: warranty in the general forum.

[MichaelCHProd]

It's there brother go and get it. :cheers:

[Twilight]

Originally posted by spelchek@Feb 14 2004, 03:38 PM
Man, with an attitude like this from the manufacturer, Its no wonder you have the reputation that you do.

Great stuff.. this has really cemented CH as my choice for my new controllers.. shuld be placing an order within 2 weeks.

Im really interested to see a response from you, micheal, in my post re: warranty in the general forum.
My feeling exactly!!! That's why after more than 10 years of being a CH customer, I am still coming back!!! Superb customer service!!

(I hope I can afford some pedals this year!!)


Enjoy!! :drunk:


Twilight

[MichaelCHProd]

Thanks :cheers: